Contact Us:
800.995.9064 Phone | 877.928.6397 Fax
8205 SW Creekside Pl, Ste 220 Beaverton, Oregon 97008
33301 9th Ave South, Ste 200 Federal Way, Washington 98003
Minor members are the future of the credit union. However, it is sometimes difficult to know what can and can’t be done for underage members. It is unsettling when minors have authority to transact business because, in many states, minors are not held responsible for their actions on deposit contracts. Join us to learn how to answer your adult members’ questions on opening accounts for kids, grandchildren, college, and other minor accounts. This program will review the basic legal ownerships you can offer for minor members and how to transition them into adult accounts and memberships. The dos and don’ts of account cards for minors will also be covered.
You will be challenged to look at old practices, understand how to handle checks, learn when to give access, and more from this information-packed program. You won’t want to miss this A to Z training on minor accounts.
This informative session will be beneficial for tellers, member service representatives, call center staff, branch managers, branch operations, and trainers.
PLEASE NOTE: Your registration fee allows you to have one telephone connection. However, as many people as you like may listen from your office speaker phone. If you register for the webinar, your registration fee also includes one internet connection from a single computer terminal.
Deborah Crawford is the President of gettechnical inc, a Baton Rouge-based firm, specializing in the education of financial institutions across the nation. Her 27+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the area of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.
LIVE WEBINAR
The LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.
Can’t attend the live webinar? The ON-DEMAND WEB LINK**is a recording of the live event including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately 1 week prior to the webinar, you will receive an email with the web link. This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date. But there's more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.
New! Listen on your iPad, iPhone or Android device. Instructions will be emailed to you with the on-demand link.
BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK** (INCLUDES FREE CD-ROM*)
Includes options 1 and 2 above.*CD ROM for PC use only
**All materials are subject to copyright and intended for your financial institution’s use only.
Contact the Education and Training Department at 800.995.9064 or email your questions directly to training@nwcua.org.
To ensure you receive all announcements and updates about this webinar, be sure your credit union’s email system accepts (and does not reject) mail from the following email addresses:
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